Yours London

I came here for my friends birthday, when we arrived we were told to scan to view the menu which had taken us to an app where it asked us to download and then sign in which I thought was very unnecessary just to view a menu. Anyway, we ordered our drinks, food and shisha, the drinks and shisha took 30 minutes to arrive which is appalling as there was only one other table in the whole venue (there was three of us btw) so I was unsure on why it had taken very long. I ordered a strawberry mojito (mocktail) which was overly sweet, I didn’t have more than a sip. After when our food had arrived, my meal which was a ‘Mediterranean tiger prawn’ was plated well but it did not look how it did on their Instagram pictures. The meal looked like a starter considering it’s one of their most expensive meals. I really wanted to enjoy the meal but it tasted like nothing, the lack of seasoning and flavour is shocking. The fries though was 10/10, perfectly crisped and salted and my friends who ate the chicken burger had given it a 5/10 as well as the chicken buns which were 9/10! The music was 10/10, the ambience and atmosphere wasn’t really much, apart from the wall with their logo, there is not much decor. The staff were very attentive and lovely, especially the lady but I did ask one staff member to take the coal off the shisha whilst we ate and they didn’t, there were about 4 staff members serving two tables. The shisha was great, we had a recommendation of ‘valentines’ shisha flavour and it was sweet, not harsh in any way. They didn’t come around for a coal change and I had to ask for the coals to be changed. I had asked them to bring out a cake for my friends birthday and they went above and beyond playing a song and bringing out a sparkler for her birthday, that was very appreciated! The women’s toilet was out of service and we had to use the men’s room which was absolutely filthy. This is just my honest opinion on the lounge, I would rate it a solid 3/10 and I don’t think I would return again.

We had a lovely night at Yours! We had just popped in after a birthday dinner elsewhere. Yours has great atmosphere and great service. Even when a couple of order issues happened they were fixed right away, all the staff were welcoming and friendly and always smiling. Emmanuel was helpful and patient with us and even gave us some things on the house for the mix up. The cocktails were lovely and the shisha was so smooth. We didn’t have a reservation and they were still able to fit us in but do book so you’re not disappointed. Overall 10/10 and it’s a must visit :) will defo be going back to try out the food as it looked good too!

Terrible experience. Me and my friend went here specifically for Shisha and when we received it and tried it, it didn’t taste nothing as stated on the menu, it was a very misleading description. We told the shisha guy and with an attitude disagreed with us as if we had never smoked shisha before. He said hell try add more flavour. he brought it back and it started to taste like burning flavour in our throats and we couldn’t take a pull without coughing. We asked him to come over again and with an attitude turned to us with “whats wrong now” in which no shape or form he should be speaking to a customer like that. He then offered to change again for last time. The shisha came and tasted like absolutely nothing. Wouldn’t recommend at all. Food also came cold and before our drinks which we ordered 20 minutes before food which was appalling and the fact that mocktails are still had the same price as a cocktail is ridiculous. The location of this place will make you think it’s somewhat nice but its far from that. Don’t get fooled from these nice Tiktoks. Big up the man at the reception who was the only welcoming that day. There was a total of 2 other tables with 2 people on each and everything was such slow service. Appalling. This place almost make you think it up for money laundering and not to actually please and welcome customers.

Firstly, made a booking, when I arrived on time they were still setting the restaurant up. They should be up and running for customers to come through. The prices could be more affordable to match the service and quality of the food. Lamb chops were nice. The decor and music were a good vibe. Customer service could’ve been better. We were constantly rushed out as our reservation time was nearly up but this was half an hour before which was strange. Service could’ve been more efficient and friendlier. Prices are too high for a lounge like this

I booked the private room for my birthday dinner. From the staff to the ambiance it was a thoroughly enjoyable experience. The staff were friendly and went above and beyond to make the dinner special. The food definatly lived up to expectations and the portion sizes were generous. Beautiful decor. Overall top tier service, top tier food, a top tier resturant. I look forward to visiting again.